Settings & Governance

Tenant controls, AI permissions, audit rules and integration policy using the Avelo One visual system.

Support Desk policy

Current live configuration and release guardrails.

active

Avelo One SSO

Support Desk is live independently; SSO wiring is the next integration step.

Pending

Database

Live MySQL schema is available and verified.

Connected

Auto-fix mode

AI recommendations remain inside the approved safe-fix boundary.

review

Auto-execute

Automatic production execution remains off unless explicitly enabled.

Disabled

Evidence before closure

Support outcomes must carry verification evidence.

Required

Task output evidence

Work tracking retains proof, time and business value.

Required

Audit logging

Diagnosis, action, actor and outcome are retained for governance.

Required

Analytics feed

Support metrics and exceptions will feed Avelo Analytics after the live workflows are complete.