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Avelo OneAuthorised operator
Support operations
Avelo Internal · administrator
Database connectedAvelo One
Service operations

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Create a governed support issue and start the response and resolution SLA clocks immediately.

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The SLA target is applied automatically from the selected severity.

SLA starts on create
The ticket will be assigned to the current authorised operator for now. Avelo One user assignment will replace this bootstrap behaviour when SSO is wired.
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